---
title: DFCU_WPNB Associates
---

![DFCU WPNB LOGO (2)](https://info.dfcufinancial.com/hs-fs/hubfs/DFCU%20WPNB%20LOGO%20(2).png?width=500&height=250&name=DFCU%20WPNB%20LOGO%20(2).png "DFCU WPNB LOGO (2)")

Welcome to our DFCU/WPNB internal information page.

## INTEGRATION UPDATES

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- New Core System (convert to Fiserv DNA on March 23)
- New Document Storage Systems (OnBase)

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### Here you'll find communications with timeline and resources to stay in the know.

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## Mailings

 

[11/3: Welcome to DFCU Now Insured by NCUA](https://info.dfcufinancial.com/hubfs/79217_Winter%20Park%20Mailing.pdf)

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[10/1: FDIC Letter to All Clients](https://info.dfcufinancial.com/hubfs/2025%209%2015%20WPNB_DFCU%20FDIC%20Letter_%20FINAL%20FOR%20BUSY%20BEE.pdf)

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[10/1: IRA Letter to Traditional or Roth Clients](https://info.dfcufinancial.com/hubfs/2025%2010%201%20IRA%20Letter_WPNB.pdf)

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## Emails

 

[11/3: Welcome to DFCU Email to All Clients](https://web.dfcufinancial.com/welcome-to-dfcu-financial)

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[10/6: FDIC\_NCUA Email to All Clients](https://web.dfcufinancial.com/a-message-from-dfcu-financial-fdic-and-ncua-explained.-how-we-keep-your-money-safe)

Alerts

- ⚠️ ACH, Bill Pay & Direct Deposit Questions  
  We are receiving a high volume of member inquiries about ACH, Bill Pay, and Direct Deposit following name change.  
  Please reassure members that no action is required at this time.  
  Name has changed to DFCU Financial, but system conversion will not occur until March 2026. Members should continue to use their current online banking, bill pay, checks, ACH, and debit cards as they have with Winter Park National Bank. Additional details and instructions will be shared well in advance of the system conversion.
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Resources

 

[EXTERNAL: WPNB Client Welcome Hub](https://info.dfcufinancial.com/dfcu_wp)

Welcome Guides

 

[Q1 2026 DRAFT NOT FINAL PERSONAL WELCOME GUIDE](https://www.canva.com/design/DAGuL7s8jwQ/FfT-oOMpsJSvMaNmUQbPUQ/view?utm_content=DAGuL7s8jwQ&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h2bd333ed65)

[Q1 2026 DRAFT NOT FINAL BUSINESS WELCOME GUIDE](https://www.canva.com/design/DAGuL5koegE/BGHN66Q_aw5mBXn0xtzEAg/view?utm_content=DAGuL5koegE&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hfda737415c)

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## ASK QUESTIONS

We want to know what questions you may have about this merger.<https://fs4.formsite.com/sperez/2022FCBQuestions/index.html>

[Ask a question online](https://fs4.formsite.com/dfcu/2024MWOQuestions/index) anonymously, or sign your name, and we'll do our best to answer it.

Ask your managers, who will do their best to answer it or will find the answer for you.

[Click to Ask Questions](https://fs4.formsite.com/dfcu/2025WPNBQ/index)

## All rights reserved |  Insured NCUA